Do you offer flower delivery?
Yes! We offer flower delivery across selected local areas. Delivery availability and pricing will depend on your destination. Enter your delivery address at checkout to see the available options.
What days do you deliver?
We deliver Monday–Saturday, with delivery days varying depending on your location and order. Same-day delivery may be available for selected areas when ordered before our daily cut-off time.
Do you offer same-day flower delivery?
Yes, we offer same-day delivery on selected orders and locations, subject to availability. We recommend ordering as early as possible to avoid missing out, particularly on busy dates such as Valentine's Day and Mother's Day.
Can I choose a specific delivery time?
Our deliveries are made within a delivery window rather than at an exact time. If your flowers need to arrive before a particular time, please let us know when placing your order and we will do our best to accommodate your request.
Do you deliver to hospitals, workplaces and schools?
Yes! We can deliver to hospitals, workplaces, schools and residential addresses. Please provide as much information as possible at checkout, including a room number, business name or reception details where applicable.
What happens if the recipient isn't home?
If no one is available to receive the flowers, our delivery team will follow the instructions provided with the order. Depending on the location, flowers may be left in a safe, shaded area or with a neighbour. If we are unable to safely leave the flowers, we may contact the recipient or purchaser.
Can I add a message to my flowers?
Of course. Every order can include a personalised message. Simply add your message when placing your order and we’ll include it with the flowers.
Can I request a particular colour palette or flower?
Yes! If you have a particular colour palette, flower or style in mind, you can include your preferences when ordering. While we can't always guarantee specific flowers due to seasonal availability, we'll always take your requests into consideration.
Will my flowers look exactly like the photos?
Our flowers are designed by hand using the freshest flowers available, so each arrangement will be unique. Seasonal availability can also mean that certain flowers may vary from the images shown online. We will always aim to maintain the overall colour palette, style and feel of your chosen arrangement.
How long will my flowers last?
The lifespan of your flowers will vary depending on the varieties included and how they are cared for. With the right care, many fresh arrangements can last around 5–10 days, with some flowers lasting even longer.
Can I change my order after placing it?
If you need to make a change, please contact us as soon as possible. We will always do our best to accommodate changes, but once an order has been prepared or is out for delivery, changes may not be possible.
Can I cancel my order?
Cancellation policies may vary depending on when your order is cancelled. Please contact us as soon as possible if your plans change.
Can you deliver flowers to a funeral?
Yes, we can. We work closely with our local funeral directors and can organise, on your behalf, appropriate delivery time of floral tributes and assure your order is delivered before the service commences.
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