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Florist in Sale

Please find below our Delivery, Substitution and Refund Policies. 

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Delivery of Orders Monday - Friday

- Should you miss placing a order for the same day due to our cut off times. Please call the store and we will try and accommodate you where we can.
- Orders must be received before 12:00pm in the recipient's time zone to assure same-day delivery.

- Orders received after that time will be delivered the following day.

- All out of town deliveries are not collected by courier until 12pm, after the cut-off for the day applies.

- If you wish for a delivery to be made by a certain time or if your order is for a special occasion like a funeral please contact the store directly and the team will do there best. We do, in most cases however need 24hrs notice.

- We deliver to lots of out of town locations and this can take a great deal of time. We therefore guarantee delivery by 6pm.

- Unless specified otherwise our courier will leave your delivery in a safe spot if no one is home. If a safe spot isn't available or the weather isn't ideal, to hot or windy, the flowers will be brought back to the store and a calling card will be left in the mail box.
- Unfortunately, we cannot offer same day delivery or deliver to some locations due to their remoteness. Some deliveries may be delivered by a third party, or required to be collected from the nearest post office or general store, if this is the case the SENDER & RECIPIENT will be notified.
PLEASE NOTE ALL DELIVERIES TO LOCH SPORT & GOLDEN BEACH WILL HAVE TO BE COLLECTED FROM THE NEAREST POST OFFICE.

- We do not deliver to PO BOX or LOCKED BAG addresses.

- A delivery fee is added to each order, for each address.

- Deliveries to the RAAF base - The recipient will be contacted to arrange a time to meet our courier at the RAAF base front gate. We are denied any access further then the front gate for RAAF base security protocol.

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​Delivery of Orders Saturday
- Orders must be received before 9:00am in the recipient's time zone to assure same-day delivery.

- Orders received after that time will be delivered the following business day.

- Some out of town locations may be unavailable on a Saturday.

 

These cut off times do not apply to busy floral events including but not limited to, Mother's Day, Valentine's Day and Christmas. Please check with us for the order cut off times for these days.


Orders Sunday and Public Holidays

We are unable to make deliveries on Sundays and Public Holidays. 

We are open Mother's Day and deliver on Sunday in Sale only. All out of town deliveries for Mother's Day will be made on the Saturday.

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Substitution Policy

Occasionally, substitutions may be necessary to create your order due to the availability of certain flowers. Care is taken to maintain the style, theme and colours of the arrangement, using flowers of equal value. Additionally, the substitution of certain items may be necessary due to increased demand, especially during major holidays such as Christmas, Valentine's Day and Mother's Day. In single-flower bouquets and arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another colour. 

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Refund Policy

If you deem flowers or products purchased from us to be faulty we will replace your flowers/product or refund your money subject to the following:

- Email us with your concerns and attach a photo of your good/s within 48hrs of receiving the good/s.

- Flowers or products wont be replaced if we haven't been notified within 48hrs.

- If we have been notified within 48hrs and are agreeable with your concerns we will replace or refund the purchase amount less any courier costs.

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We are always happy to help with any concerns and will accommodate the best way we can. Remember we are human behind the screens and phones and are working with fresh products. Be kind always!

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Delivery Areas

Delivery Areas
We can deliver flowers to Sale and the surrounding areas. We also deliver to the following facilities:

Hospitals
Nursing Homes
Funeral Homes
Businesses
Schools


Please use the following information to determine if we offer same day or next day delivery to your location.


PostCode    Town       Price         Delivery


3847  ROSEDALE                 
3850  WURRUK                    
3850  SALE                          
3851   LONGFORD                
3851   MYRTLEBANK             
3851   PEARSONDALE          
3851   SEASPRAY                  
3851   SOMERTON PARK 
3851   STRADBROKE 
3851   STRATFORD
3851   LOCH SPORT 
3851   KILMANY 
3851   AIRLEY 
3851   BUNDALAGUAH 
3851   CLYDEBANK 
3851   COBAINS
3851   DUTSON 
3851   FULHAM 
3852  EAST SALE RAAF 
3858  DENISON 
3858  HEYFIELD 
3859  TINAMBA 
3860  BRIAGALONG 
3860  MAFFRA
3860  BOISDALE
3860  RIVERSLEA 
3851   GOLDEN BEACH 
3847   NAMBROK

$35.00 Next Day Only
$10.00 Same Day
$10.00 Same Day
$15.00 Same Day
$15.00 Same Day
$15.00 Same Day
$35.00 Next Day Only
$10.00 Same Day
$35.00 Next Day Only
$15.00 Same Day
$35.00 Next Day Only Via Post Office and Recipient will need to collect from the PO
$15.00 Same Day
$15.00 Same Day
$15.00 Same Day
$15.00 Same Day
$10.00 Same Day
$35.00 Next Day Only
$25.00 Same Day
$15.00 Same Day
$35.00 Next Day Only
$35.00 Next Day Only
$25.00 Same Day
$35.00 Next Day Only
$15.00 Same Day
$35.00 Same Day
$35.00 Next Day Only
$35.00 Next Day Only Via Post Office and Recipient will need to collect from the PO
$25.00 Same Day

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